Privacy Policy

Our Privacy Obligations

HIP's privacy terms and conditions are ruled under the privacy laws of the constitution of Pakistan. The HIP is responsible for regulating an individual's personal data and information shared at the HIP platform. Besides this, HIP's privacy policy also discussed how we collect and process your personal information while protecting your privacy. We keep reviewing our privacy terms to make them updated for you.

How We Collect Personal Information

The Information That User Share With Us

We collect our user's ''personal information'' to provide them with the best and valuable experience when using our services and products. To collect information, we can use multiple communication channels that include websites, applications, online chat systems, telephone, or in-person meetings. We will provide you notice (either in written or verbal forms) at the time of collection to explain how we use your personal information.

We may collect your personal information through,

Account Details   (username, profile picture, password)

Contact Details   (email address, phone number)

Location Details   (address, time zone)

Financial Information   (credit card, billing address, tax number)

User-Generated Content   (bid description, user profiles, user reviews, user messages, project description, and attachments).

The Information That The User Allows Us To Collect

When you permit HIP to access your personal information through Google, Facebook, LinkedIn, and other social media platforms, such information is ruled under the privacy terms & conditions of HIP. You can detain our access from collecting your data anytime. Hence for this, you can contact our support team! Users can invite non-user to our platforms by providing their contact details that include their email address. In such conditions, we collect and store their information to contact them back. Besides this, we also collect and process the information that your payment provider transmits.

We may collect your personal information through

Basic Details   (username, profile picture, password)

Contact Details   (email address, phone number)

Location Details   (address, time zone)

Financial Information   (credit card, billing address, tax number)

List of contacts   (email provider address book)

User-Generated Content   (user profile)

The information that we collect when you use our services HIP maintains the data that is derived through interacting on this platform. Such data is obtained through products, services, and customer support that we offer, and users view or click them to show interest.

We may collect or process "personal information" through user's interactions

Metadata   (IP address, computer and connection information, Web-log information, language settings, time zone)

Device Information   (device identifier, device type, device plugins, hardware capabilities)

Location   (GPS position)

Actions   (pages viewed, buttons clicked, time spent viewing, search keywords)

How We Use Personal Information

We use the collected information to provide users with the product or services they have requested. We also use your personal data for the following purposes.
  • To deliver you the requested product & services
  • To deliver you a technical support
  • To deliver you a quick response to your queries and complaints.
  • To keep you informed about new programs, products, and services of your interest.
  • To analyze data and conduct research
  • To comply with legal and regulatory obligations
  • We may use your personal information if we require them for lawful processing. (But are not limited to)
  • When a user has approved.
  • When necessary for the performance of a contract to which the user is a party;
  • Processing is necessary for agreement with our legal obligations;
  • Processing is necessary to protect the vital interests of our users or another natural person.
  • Processing is done in pursuing our legitimate interests, where these interests do not contravene the rights of our users.

Accessing, Correcting, Or Downloading Your Personal Information

You reserve the option to demand personal information that freelancers hold about you. We permit you to get access to your personal data, but it requires a reasonable time to process and free from charges. Most of the personal data can be accessed through logging into your account. But to download the information that is not accessible through the platform, you can contact privacy to get a portable data format.

To Contact Our Privacy Officer

If you have any query regarding your personal information that we hold about you, or you want to exercise your privacy rights that relate to your personal information, you are directed to contact our privacy officers as follows,

We make sure to resolve complaints quickly, still, you wish to proceed through a formal privacy complaint, we advise you to direct a complaint in a written format to our Privacy Officer using the mail or the email address mentioned above. However, we acknowledge a formal complaint within 12 working days.

How To Contact Us:

To get more informaton please contact us at

Contact Address:

Phone: +1 (609) 281 5203 Email:

By providing your contact information and clicking the ‘submit’ button, you hereby expressly provide us your consent at will to be contacted from our staff via phone call/ SMS messages or email in regard to answer your query or sharing information as requested from your end. In addition, when you submit a query on our website, you authorize us to send you relevant information via any mode of communication pertaining to our services which we deem being of your interest. The frequency of messages may vary based on your activity. Standard message and data rates may apply when you send a message.

You have the right to opt-out of these communications at any time by texting "STOP" or seek assistance by texting "HELP." Please be noted that by ‘Opting out’ you will no longer be able to receive any further message/ communication from our end pertaining to any services you may be interested in or an order you may have placed with us.

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